Maki of Japan Opry Mills Address: 433 Opry Mills Dr, Nashville, TN 37214 – AVOID
Maki of Japan
Address: 433 Opry Mills Dr, Nashville, TN 37214
For a mall that just a few years ago was flooded with water, it’s amazing the fight I went through for a cup of water at one of it’s Food Court vendors, Maki of Japan Opry Mills.
What we say:
I ordered Teryaki Beef with rice and vegatables, with 1 egg roll. At the register I was asked if I wanted anything to drink. I said I’d like a cup of water. In the past I’ve been given one without a problem.
This time however I was told they were out of water cups. I asked 4x about it and they said they were out – so I asked about water in a regular cup and they wanted to charge me .75 cents, stating he had to charge me because the CUPS cost THEM .75 cents. I would dispute that. I do not believe that is a true statement however I cannot prove that one. Ecocups sells fast food drink cups at rate of .15 cents per cup. I do not know what the Maki Franchise cost is for cup so I can’t say .75 cents a cup is a lie but it sure does not seem to be a true statement or I should sell them cups myself.
I declined and asked again – this time for a manager – the guy SERVING said HE was the manager and said there were no cups. I asked if he was sure and held up the rest of the line – at which time he THEN signaled the cashier to open the cabinet below the fountain and there were SLEEVES of water cups. Lots of them.
He poured me a cup of water then charged me 27 cents. So essentially the manager on duty lied about 5 times on whether they had the cups of water (they are the same cups they’ve given me before for water).
So if I asked this same manager if the meat they use is “cat” and he says “no”, do I believe that the meat at Maki of Japan is “cat” ??? Because he said “no” that he had no water cups, and only after asking 5x did he instruct his employee to open the cabinet and revealed that there were several sleeves of water cups I may doubt any answer he gives.
This occured at 6pm on 10/19/2013. I was severely mistreated, the truth was withheld from me, and at the end of the day, this is not Nashville’s best foot forward for tourists. If I were a tourist, I never come back to Nashville – this kind of lying would turn me off to Nashville, spending my money here, or it’s hospitality – which I would consider as phony as the answer Maki of Japan gave me on having water cups. Now Maki of Japan, is your meat made of “Cat”? You can say “no” but how can I believe you now?
For lack of truth, honesty, and customer service, we recommend you AVOID Maki of Japan Opry Mills.