Google Fiber Responds to the Library Incident in Madison, TN
Thank you for contacting us about our service!That is unfortunate there are parts of Nashville that do not want to advance into the paperless age, especially since all of our billing is done online as well as most of our information regarding customers accounts.
We believe one area however should not deter us from bringing Google Fiber service to the great city of Nashville and the people that want high speed Internet. We are still working with the city of Nashville to determine if bringing Google Fiber is feasible so it is not guaranteed yet that we are bringing service there and we will keep this in mind as we continue on on our decision here.Ron, if you need any more help with our service, please do not hesitate to reach back out to us.
After the incident at the Madison TN Library, I contacted Google, Mayor Karl Dean, Diane Neighbors and Karen Bennet on the Nashville Metro City Council and some others. Google said “we will keep this in mind as we continue on our decision here”. I hope they do. Nashville is backwards. And it’s Monday, the Library Customer Service did reach out but so far no library card. Day #3.
I agree with Jeremy, it is unfortunate that there are parts of Nashville that do not want to advance into the paperless age. The Madison TN Library is one of those areas. And although one area shouldn’t deter them from bringing fiber, they are now aware of how pre-historic Nashville is being regarding a simple library card. I advised Google to stay away from Nashville. It’s not ready for Google Fiber.