After nearly a week of waiting and emails forwarded to members of the Executive Management Team of Dollar General, I had a very useful dialogue with both a member of the Executive Management Team and Werner Trucking.

My main concerns that I expressed were two fold: For Dollar General, the lack of a follow up mechanism and lack of response in general and for Werner Trucking the lack of safe driving through a construction zone were what I addressed there. I’m pleased to say that members of both organizations listened to my concerns and is addressing them. At no time did I feel they were not receptive to what I had to say.

Dollar General’s Executive Management Team also made a kind gesture of a $50 gift card, though I didn’t request it they offered it and I accepted it.  I consider this matter closed but I also consider Dollar General and Werner Trucking above average in terms of responses once they responded.