Consumer Depot Nashville Electronics – Bait and Switch ? – 3332 Powell Ave Nashville
Please note: Consumer Depot has an “F” Rating at the Better Business Bureau in Nashville – earned by consumer complaints and dissatisfaction. In addition Consumer Depot has already been found GUILTY of deceiving customers in court in a big lawsuit brought on by the city of Nashville. (Don’t take our word for it, a judge decided this one).
Consumer Depot as of 5/20/2014 has not responded to this or a BBB complaint. Now they are posting for jobs – on Facebook. Becoming associated with a company with a history of deceiving customers – as determined by a judge, can be dangerous for your resume and your background checks for future employment. Be warned. Now on with the story.
I visited Consumer Depot and expressed interest in a Sony shelf top audio system. I spoke to the sales person and tested my Ipod and CD before asking for a box to put it all in to purchase. It was marked $49.99. Never once did the sales person remark about the price.
When he went for the box he came back and told me it would be $69.99 not $49.99. I asked to speak to a manager which led me to another sales person who said he would check on this. He did NOT. The sales person beside him who was NOT engaged in my sale started talking rudely and condescendingly to me. I told him I did not appreciate this. He just kept going on and on trying to get the last word.
No one verified the price as they said they would. I drove a good distance to come down and get this. I’ve shopped at Consumer Depot for years both online and off – they were extremely rude and seemed to want to prove their superiority and have the last word. I was told if I didn’t like the attitude, to go shop at Best Buy. VERY RUDE considering I was going to get that stereo system, 2 other speakers, and an LCD Monitor before I left.
It seemed like a kindergartner throwing a tantrum. The second sales person who was supposed to be helping me was nice but the one beside him seemed to want to beef and beef about the situation. I think it’s because I caught them red handed in changing the price of the product on me. People don’t like to get caught esp in a business like that.
Never shop there – the marked price is not the price you’ll be asked to pay. I spent 15 minutes or so looking at the item, asking questions, etc. It was not until I asked to buy it that the price went up. Buyer beware, this may be a bait and switch scheme at Consumer Depot. A better deal for closeout and similar merchandise is Essex. There they treat you with RESPECT and are fairly good with pricing. They treat you like you are an adult.
|3332 Powell Ave, Nashville, TN 37204