2000 West End Avenue  Nashville, TN 37203
(615) 329-4260

So I’m driving down the road and I hear, with a big smile on her face, “Checkers!” last night, December 5, 2012 –  so we go to the Checkers Drive-in on West End Avenue in Nashville, TN.

We order a combo plus a checker burger. What we get is the combo, no fries and the checker burger.

We’ve already pulled away at that point so we loop back through the drive through, wait for another person to place their order, then let the staff know we don’t have our fries. As we pull up, we’re shoved the fries, the window closes, and that was that.

No apologies, no extra mile, just fries in a bag and the window is slammed shut.

I hold Checkers Management responsible for the string of failures we’ve encountered at this restaurant – What kind of training are we encountering here? On the Undercover Boss show, the Checkers CEO sent a manager away for additional training and closed down the store for a day. Maybe he should come here and do the same.

Will there be a 5th or 6th Visit to Checkers Drive Ibn on West End Avenue, Nashville, TN 37203? Stay tuned!

As of this morning we have also shared this feedback with the Checkers Management and await their reply.